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customer testimonials  


Nick R. has been a lifetime animal lover, but went a more practical route early in life, earning  a Bachelor’s degree in Accounting from DePaul University. He has lived in Lake in the Hills for the past 17 years and currently has a dog named Lucy, and two cats, Jackson and Miles.  He is finally getting the chance to do what he loves: working with pets and helping their owners! 

Growing up on a small hobby farm, I always had an affinity for animals.


In 1993,I was finishing arrangements for my wedding when I realized I had nobody to care for my 6-month old puppy.  I had never heard of pet sitters.  We were in a new city without family. I was unable to find anyone who would stay with the puppy overnight, let alone for a honeymoon. The puppy's needs came first and we didn't get to take our honeymoon.

About a decade later, we were ready to take a vacation, and this time, I hired a pet sitter that I found from a friend. We had a lovely vacation but came home to piles of 'accidents' all over the house.  It was not the pleasant, relaxing homecoming I needed!

In 2012, I started Bright Star Pet Services, wanting to help others have relaxing vacations and the stress-free homecoming they deserve. In 2015, my husband and I finally had the honeymoon I'd dreamed of in Napa, California.  This time I knew my dogs were well-cared for and I could return to a clean house!

​​​JESSICA, Pet care Specialist

​Anita T. grew up in Northwest Chicago, and for most of her life has owned cats and other assorted animals. Specifically, she has owned 3 Amazon parrots, 2 parakeets, 2 cockatiels, a Collie, a turtle, and both saltwater and freshwater fish. She is married, with two teenagers and a Maine coon cat, and has lived in Crystal Lake for 15 years. She is our bird and reptile specialist, but adores every kind of animal. 

​​Anita, Pet Care Specialist

Bright Star​ Pet Services

Algonquin, Crystal Lake, Huntley, Lake in the Hills, and Lakewood, IL

​Phone 847-220-7454