I have used Bright Star Pet Services for a few years now--and with each scheduled visit--their services continue to evolve. We receive email updates and pictures 3 times a day on how our dogs are doing while we are away---these pictures are reassuring so we can SEE how happy they are. Tammy, Algonquin
Great service and they treat your animals like their own, plus they send photos and a note after each visit! Sharon, Huntley
I have used Bright Star for my dobermans, and my foster dobe was NOT easy. Anita is phenomenal, honest, reliable without exception, and I know her. That is priceless. Janae E., Crystal Lake
We highly recommend Anita and the team at Bright Star Pet Services. We use her personally and I recommend her to my clients all the time! Maggie M., Lakewood
Bright Star Pet Services are the best! I am so lucky to have found them. They are flexible and have always worked with me on my last minute needs. They also go the extra mile. One time when my family and I went on vacation, I arranged for Bright Star to stop in daily to take care of my cats. I got a text the first day we were gone asking if I would also like them to feed the fish and water our reptiles? Bright Star helped me avoid an unfortunate situation by thinking of things that I forgot about -- they are always on top of things! I could name so many more situations where they have gone the extra mile to help me and our pets. Jeanne, Lake in the Hills
I can't thank Bright Star Pet Services enough, they were watching our 4 legged family members while we were out of town. During this time had a mechanical failure at our house, Nick and Anita went above and beyond to ensure the safety of our pets until we could get home. I highly recommend the services of Bright Star Pet Services. Robert F., Crystal Lake
Bright Star Pet Services have always gone the extra mile for my family and our Boston Terrier. Booking appointments has been simple and I am always so pleased to get a prompt and happy response when I inquire about availability. We are a busy family--always on the go--and Bright Star has always come through for us; fitting us in, even in a pinch!! We love the pictures and updates Bright Star provides during their visits. They help me know that our little furry friend is being well cared for while we are away.
The employees of Bright Star have been trustworthy and professional in all my interactions with them. We really count on Bright Star and it's a relief to know we have such a great team to turn to when life takes our family to functions to which we cannot bring our pet. Dana, Lake in the Hills
Bright Star Pet Services is a reliable, licensed, bonded business. Anita and her employees take care of our cats when we are out of town, send pictures and updates daily. Pamela G., Crystal Lake
Bright Star Pet Services are always available for us when we need our Maggie taken care of; even if it is a last minute request. They treat our Maggie with the same love and caring that we do. Know your pet is being well cared for is a priceless peace of mind. We would recommend Bright Star Pet Services to anyone. Don, Crystal Lake
Anita and her team are extremely responsible, respectful, and responsive to every communication. We have never had an issue with the dogs or personal requests for our animals. They handled our 50 lb. lab and pitbull pups with care and attention. The pups absolutely love their daily one-on-one time. I even get pictures and updates when they come to see them. I would absolutely recommend!
Aubrey, Lake in the Hills
Bright Star is the most responsive pet service I have ever contacted or used. They communicate very effectively with both our family and our pets. They are very thorough in the intake about all of our pets' (and our) needs and always re-check over time to be sure that no information has changed, such as pet medicines, phone numbers, etc.. When we are gone they always keep great contact with us to let us know how our pets are doing. They do this by phone, text and pictures. We always love the pictures. Wendy, Crystal Lake
Bright Star Pet Services are terrific, caring, and I would use no one else!!
Amy, Crystal Lake
We have been using Anita at Bright Star Pet Services, for 8 years now to take care of our 2 German Shepherds and cat. I don't know what we would do without her over and above service. I trust them in our home and our animals love her. I am not a trusting person either - especially with my pets. I definitely recommend them 100%! Greg G., Huntley
Excellent service, conscientious, dependable and reliable!
Charles W., Lake in the Hills
Over the past several years we have used Bright Star Pet Services to take care of our dogs; they continue to deliver quality service with... tender loving care. We greatly appreciate their attention to details, ease of scheduling and follow-up with pictures after each visit.
This act of customer service and taking extra steps to provide pictures and daily reports during their visits; really, provides our family with a peace of mind during our time away from the house; knowing that our pets are in good hands with Bright Star. Steve, Algonquin
Bright Star Pet Sitters cared for our older pup mid-days. They send a report with pictures. Friendly, caring, and attentive.
Lynne, Crystal Lake
Bright Star Pet Services always go the extra mile to make sure my dogs are well taken care of. I feel at ease knowing I can rely on them while I'm away from my pups. Erin, Lake in the Hills
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I am forever grateful that I chose Bright Star Pet Services to care for our furry family. They are observant, caring and trustworthy. An update with pictures is provided via email after each visit, and they help with extra tasks (ie: mail, watering plants, garbage). Each sitter has also stayed a bit longer to provide additional TLC. Lynne, Crystal Lake
I cannot thank you enough! Having the Bright Star Pets team provide updates and pictures was amazing!
I'm also grateful that you worked with us to get through the barking situation! Your patience and helpful tips regarding introducing her to strangers has already started to help us! I would recommend your service to anyone!!! Jami, Lakewood
This is the best dog walking company by far!!! They are so polite, so caring for your pet, go the extra mile and are always willing to squeeze in a last minute walk. We've been with them for 8 years now and just love them! Melissa B., Lakewood
We have been using Bright Star for seven years to care for our pets when we travel and/or are away for extended lengths of time. Their care has always been top notch. They are reliable, trustworthy and most of all, caring towards our animals. They provide photos and written updates after each visit via their customer portal which also includes emails. It gives us peace of mind to see them and know they are doing well. In addition, they make sure our garbage is taken out, they retrieve our mail and water our plants. I highly recommend Bright Star Pet Services.
We have been customers of Bright Star Pet Services for six years. From the first meeting we had with Anita and Nick, we knew that our dogs would be well cared for if we are gone. Communication is outstanding and we know that the dogs immediate needs are not only met but that they get quality attention each visit... We are always confident that our appointment will be kept and even in last minute circumstances Bright Star has been able to accommodate us. Megan, Crystal Lake
Bright Star Pet Services
We cover the areas of: Algonquin, Lake in the Hills, Lakewood, parts of Huntley and parts
of Crystal Lake. Call or text: 847-220-7454
Bright Star Pet Services © 2012