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customer testimonials  

NICK, Co-owner


Nick R. has been a lifetime animal lover, but went a more practical route early in life, earning  a Bachelor’s degree in Accounting from DePaul University. He has lived in Lake in the Hills for the past 20 years and currently has a dog named Jilly, and two cats, Jackson and Miles. Nick is finally getting the chance to do what he loves: working with pets and helping their owners! 

ANN, PET CARE SPECIALIST


Ann C. has lived in Algonquin since 1974 and has had a large array of pets for as long as she can remember (dogs, cats, hamsters, a snake, fish, a hermit crab, and gerbils). She is the mom to two boys, two girls, and a bonus daughter. Ann and her husband currently have two dogs; Moxie and Lord Stanley Pup. She is the proud "grandma" to two dogs, two cats, a hedgehog, and a turtle. She enjoys spending her free time asking her adult kids when they are coming home to visit again!

ANITA, Co-owner


Anita T. grew up in Northwest Chicago, and currently lives in Crystal Lake with her husband, Michael, her two children, and their Maine Coon cat named Smokey. For most of her life Anita has had a variety of pets. She has owned a Collie, several cats, Amazon parrots, parakeets, cockatiels, turtles, and both saltwater and freshwater fish. She adores every kind of animal - even reptiles!

MICHAEL, PET CARE SPECIALIST


Michael K. is a former active duty U.S. Marine (Honorably Discharged as a Sgt).  Born and raised in Chicago, he has lived in Lake in the Hills for the past 3 years. Michael is semi-retired after a successful career in the insurance industry.  He has owned dogs, cats, tropical fish, reptiles, and his crowning glory: a South American Caiman alligator.  Michael has also been trained in dog walking techniques by Wag Walkers and Bark Busters.

KAREN, PET CARE SPECIALIST


Karen E. has lived in the Algonquin area since the mid 1970's. She and her husband are the proud parents of an adult son and a teen daughter. Karen has always had pets in her life including dogs, cats, horses, guinea pigs, and fish. She currently has two amazing dogs; Coco, and Hope. During her free time, Karen likes to travel, camp, and spend time with her family and friends. 

Bright Star​ Pet Services

KRISTEN, PET CARE SPECIALIST


Kristen Z. was born and raised in Schaumburg. She lives in Algonquin and has a grown daughter.  Kristen has owned several cats, along with dogs of all sizes from Airedales, Schnauzers,  Golden Retrievers, and Labs. Kristen has been a dental assistant full time for over 25 years, and now supplements that work with pet sitting. Besides having a passion for helping people, she also has a passion for pets and loves helping and being around pets of all kinds.

We         rescues!

Algonquin, Crystal Lake, Huntley, Lake in the Hills, and Lakewood, IL

​Phone 847-220-7454

BRANDY, PET CARE SPECIALIST


Brandy K. was born in Elgin but grew up and still lives in Huntley, IL.  She had a Golden Retriever/Yellow Lab mix when she was younger, along with a Polish Arabian horse.  The Midwest School of Pet Grooming is where Brandy received her training to become a dog groomer, and then she went on to work at a doggie daycare. Brandy is an avid horse rider and hunter/jumper at a local farm who loves working and being with all kinds of animals!

DONNA, PET CARE SPECIALIST


Donna C. was born in New York and moved to Crystal Lake, IL. when she was very young. She has been residing here ever since.  Donna is married with 3 adult daughters and lives with her husband and 4 cats.  Donna loves being with animals and is very passionate about caring for them!

Bright Star​ Pet Services